21 Casino is a gaming site launched by White Hat Gaming Limited back in 2015, providing players with more than 1,400 games from leading software brands. In our 21 Casino review, we will explore the most important details of this site to help you decide whether it is the right place for you to play.
In its diverse games library, 21 Casino has slots, table games, live casino games, keno games, crash games, and Slingo games. The variety of gaming options helps 21 Casino cater to a broad audience, with something for casual players and experienced gamblers alike.
Additionally, 21 Casino offers new members a welcome bonus on first deposits (like most reputable gaming sites), and it is licensed by the Gambling Commission.
21 Casino features hundreds of games from such popular software providers as Play’n GO, Big Time Gaming, and Red Tiger Gaming. While slots make up the bulk of its catalogue, 21 Casino is also home to various live casino titles for players who want to feel as if they are playing at a brick-and-mortar venue.
With its simple design, 21 Casino is easy to navigate and explore, whether you know exactly what games you want to play or not. One distinctive touch is the ‘Play a Random Game’ option in the lobby: this can help you discover titles you might not usually try or even notice. It may also reduce the amount of time players waste while scouring the site for games with no clear idea of what they want.
Despite its strong layout, 21 Casino’s design feels quite generic. The combination of blacks, greys, and yellows makes the site look similar to a number of others. However, players are more likely to focus on the game selection and user-friendly structure than the colour scheme.
Here are the pros and cons of 21 Casino:
Only one bonus available at the time of writing
Welcome bonus offers a decent match on first deposit
Design lacks character and looks somewhat generic
Processes deposits and withdrawals through some of the UK’s most popular payment methods
Claims to add new games each week, which would provide members with plenty of fresh options to explore regularly
21 Casino’s most appealing aspect is its games selection, with jackpot slots, crash titles, and much more on offer. Whether you are a newcomer to the world of online casinos or you want to branch out into new genres, 21 Casino’s games catalogue should have something for you.
The welcome bonus is another strong point, though it is the only promotion available at the time of writing this review. If you are used to playing at casinos with several bonuses to choose from, 21 Casino’s seriously limited lineup may be a disappointment.
21 Casino’s welcome bonus awards new members with a 100% match (up to £500) on their first deposit. This gives you an opportunity to increase the size of your starting balance, but like any promotion, it has terms and conditions to be aware of.
New members who want to claim their deposit match should take the following steps:
The bonus will be credited to your account automatically, and you will see it in your bonus balance. The wagering requirement is fairly average at 40x: the sum of the first deposit, along with the initial bonus and bonus funds from winnings, must be played through 40 times before any funds may be withdrawn.
The maximum bet that can be played with these bonus funds is £5. Any bonus funds within your account that remain unused for 30 days will be removed. Additionally, if you make a withdrawal while the welcome bonus is active and the wagering requirement is unfulfilled, you will forfeit the bonus and any winnings associated with it.
New players at 21 Casino can claim a 100% bonus up to £500 on their first deposit of just £10 or more.
Here’s how to claim the offer:
Sign Up: Create your 21 Casino account.
Deposit: Make your first deposit of £10 or more.
Claim: Receive your 100% bonus, up to £500.
Play: Use your bonus funds to explore the wide variety of games at 21 Casino.
Key terms for this offer:
Term | Details | Conditions |
Minimum Deposit | £10 | |
Maximum Bonus | £500 | |
Wagering Requirements | 40x deposit + bonus | 30 days to complete |
Max Bet | £5 | |
Bonus Usage | Bonus funds must be used within 30 days | |
Bonus Funds | Separate from cash funds |
While testing the site for this review, I found that 21 Casino only offers the welcome bonus — there are no other promotions available.
21 Casino features more than 1,400 games, most of which are slots. These are provided by such major companies as NetEnt, Microgaming, and Evolution.
To access the games lobby, click on the ‘Games’ tab at the bottom of the screen. Games are split into multiple categories, and you can switch between them by tapping the tabs at the top of the Games page:
Clicking the ‘Providers’ tab brings up a full list of all the software brands with games at 21 Casino. This makes finding titles by your favourite companies quick and simple.
21 Casino features a variety of slot types, and you can filter them by clicking on any of the following tabs at the top of the Slot Games page:
These tabs allow you to jump directly to a specific slot type instead of searching through the entire list for a Megaways game or slots offering the chance to buy a feature.
As you explore the slots, you will see some of the most well-known titles on the market alongside newer releases. Here is a tiny selection of the slots available:
Among the slots, you will find Slingo titles and games offering progressive jackpots (e.g. Eye of Horus Jackpot King).
21 Casino’s live games collection is smaller than its slots range, but it still provides players with a good set of options. Evolution and Pragmatic Play are the key names in this section, both known for high-quality releases. You can choose from different variations of casino classics as well as live game shows.
Live games include:
Players of all tastes are likely to find one or more live games that appeal to them in 21 Casino’s lobby.
While testing 21 Casino, I found it to be brilliantly optimised for mobile. The text and images appear crisp and of a good size, which is ideal when playing on a phone. The ‘Home’, ‘Games’, ‘Search’, and ‘Menu’ buttons remain at the bottom of the screen for straightforward navigation.
Browsing the different game categories is the same on mobile as on desktop, with various tabs taking you directly to specific areas. Scrolling is smooth and the search function is efficient. Overall, 21 Casino’s mobile site provides a simple, user-friendly experience.
21 Casino processes payments through some of the most well-known methods in the UK. You can choose from debit cards, digital wallets, and bank transfers.
Payment Mode | Min Deposit | Max Deposit | Min Withdrawal | Max Withdrawal |
![]() | £10 | N/A | £10 | N/A |
![]() | £10 | N/A | £10 | N/A |
![]() | £10 | N/A | £10 | N/A |
![]() | £10 | N/A | £10 | N/A |
Payment Mode | Min Deposit | Max Deposit | Min Withdrawal | Max Withdrawal |
Neteller | £10 | N/A | £10 | N/A |
Instant Bank Payments | £10 | N/A | £10 | N/A |
On its ‘Why us?’ page, 21 Casino’s team states that the site is protected with bank-level SSL encryption. This level of security is crucial for protecting members’ personal details and payment data at all times.
The ‘Responsible Gambling’ page is comprehensive, with plenty of information on how to play safely. Players can take advantage of various protection tools, such as deposit limits, game time reminders, and self-exclusion.
21 Casino also includes guidance on identifying signs of a gambling problem, staying in control, and seeking help. Links to major resources, such as BeGambleAware and GamBlock, are included at the bottom of the page.
If members have any queries or issues to discuss, 21 Casino’s customer support team is available via live chat and email (not phone). 21 Casino’s support agents are on hand 24/7 to assist members through both channels.
Along with its live chat and email support, 21 Casino includes a Help Centre. This is a self-service tool that can help members answer questions and find information without needing to contact the support agents. This covers several key areas, such as deposits, withdrawals, technical issues, and account management.
Phone | N/A |
[email protected] | |
FAQ | https://21casino.zendesk.com/hc/en-us |
Live Chat | 24/7 |
21 Casino gets a lot right, though it has issues (like most online casinos). The site has a clean design, and navigating it is quick and simple. Whatever games or information you are looking for, you should be able to find it fast. 21 Casino’s presentation may not be particularly fresh or distinctive, but it is easy enough on the eye overall.
Crucially, the games selection is solid, with slots, live game shows, Slingo titles, crash games, and other types to try. Some of the biggest slots on the market are available, but there are many newer releases in the lobby, too. As the games are provided by leading software companies, there are lots of highly rated options to try.
However, the lack of promotions (apart from the welcome bonus) may be a problem for some players, particularly when so many other casinos offer multiple deals.
Despite its flaws, though, 21 Casino is a strong site with diverse games, decent payment options, and 24/7 support.
Rating: 8.0
Here are four common questions about 21 Casino: