Fruity Wins

Fruity Wins Casino is a UK-based online casino founded in 2019. Fruity Wins boasts over 80 online casino games, plus live casino games, with genres including slots and table games like blackjack from nearly 70 developers, including industry leaders Red Tiger Gaming and Pragmatic Play. But does all this result in a cornucopia of goodies for our players, or nothing but sour grapes? Keep on reading our thorough Fruity Wins casino review to learn more.

About Fruity Wins

Fruity Wins Casino is a UK-based online casino founded in 2019 by Grace Media Limited. This company also operates ‘sister’ sites PlayUK and Cosmos Spins Casino. Fruity Wins is licensed and regulated by the Gibraltar Gambling Commission (account number: 57869) and the UK Gambling Commission (Licence Ref #57869); two of the most highly regarded regulatory bodies in the business. The site features a variety of online and live games from popular and indie developers.

General

Established Date

2024

Licenses

UKGC

Languages

English

Company

Grace Media

Payments Methods

Visa

Mastercard

PayPal

Bank Transfer

Games

Slots

2000

Devices

Desktop

Tablet

Mobile

Support

Phone Support

FAQ

Live chat

Fruity Wins Pros and Cons

This simple pros and cons list will provide you with a general overview of the best elements and potential drawbacks of the Fruity Wins online casino platform:

Holding two licenses and featuring hundreds of games in all genres and from some of the best and brightest developers, Fruity Wins positions itself as a high-calibre online casino both in safety and player experience. There are some concerns about whether this site shows the same fastidiousness surrounding customer support and the range of banking options available to players, which shall be addressed in more detail during this review.

Fruity Wins Welcome Bonuses

100% Bonus up to £50

This offer is available to new customers on their first deposit only, with a minimum deposit of £10. You can receive a 100% match bonus up to £50, subject to 10x wagering and a £50 maximum conversion. The bonus is credited within 7 days.

Here’s how to claim the offer:

1. Sign up: Create a Fruity Wins account.

2. Deposit: Make your first deposit of £10 or more.

3. Trigger the offer: Claim the 100% first deposit bonus (first deposit only).

4. Complete wagering: Meet the 10x wagering requirement before withdrawing, subject to the maximum conversion limit.

Key terms for this offer:

Fruity Wins Promotions and Offers

We state ‘seem’ here, as information regarding promotions outside of the welcome package mentioned earlier is scant. In regards to the first promo, clicking on the link for further information takes players to a general T&Cs section, while clicking on the banner takes players to a ‘404’ error, which is never a good look for any online casino. The second and third options we found mentioned on other review sites, but with no information confirming or denying this readily accessible it is impossible to comment upon the veracity of these claims.

The Fruity Wins subsite also suggests a bonus for returning players:

• 1k Cash Drop: Deposit and wager £10 on slots for a chance at a share of £1,000 from surprise cash drops. This prize can be awarded at any time, and all slots are eligible. This promotion will run from 00:00 to 23:59 on July 3rd through 10th, 2025. Cash will be credited on Friday, July 11th, 2025. Players can only qualify for the cash reward drop once. A maximum of 100 participants will be awarded random cash drops, meaning prizes as low as £10. Once credited, prizes must be spent or withdrawn within 7 days. If the cash isn't wagered or withdrawn within 7 days, it will expire and become unavailable for redemption.

Let’s be honest, the idea of spending £10 to maybe win only £10 is not the most thrilling promotion. However, the low deposit requirement and the eligibility of all slots do mean that this promotion has the potential to reward players simply for playing as they usually would. 

The site is equally as vague regarding promotions for returning players, with just one line on the site mentioning promotional offers which are ‘seasonal’ or are ‘available on specific dates only’. Daily Drops & Wins and daily tournaments are also mentioned.

A link to the ‘Promotions and Offers’ page, which has some layout errors and only features information on the primary welcome package. This is highly disappointing and could suggest Fruity Wins is more interested in enticing new players than they are entertaining returning and loyal players. 

Clarity should always be at the forefront of an operator's practice, so lack of easy-to-find information, poor site design, and vagueness, whether intentional or an honest mistake, never bodes well.

VIP / Loyalty Program

There is no sign that Fruity Wins has a VIP program, and the only indication of a loyalty program (at least that non-members can see) comes from review sites which refer to a ‘Weekly Rewards Club’ where UK residents can get 10 free spins for depositing £25+ and 20 spins for depositing £50+.

As mentioned, there may well be a plethora of other recurring bonuses and offers available, but without registering, we cannot find any trace, which is another strike against the site.

Fruity Wins Payment Options

When exploring the FAQ section to find information regarding payment options information is incredibly vague, with Fruity Wins stating, ‘Users are recommended to check for regional acceptance and requirements. Deposit and withdrawal ability is dependent on banking acceptance.’ Looking at some different locations of the FAQ, some more information is found, but the clarity is lacking. It seems Fruity Wins accepts the following payment options:

• Credit/Debit Cards: Visa, Mastercard, Debit card  
• PayPal: Allows deposits via your PayPal account balance, a debit card or instant bank transfer. 
• Trustly (Pay by Bank): Allows deposits directly from your bank account online with no need to sign up for an account (Most UK banks are eligible including: Bank of Scotland, NatWest, Barclays, Lloyds, Santander, Nationwide, HSBC, Monzo Bank, TSB, Starling Bank, Danske Bank and Bank of Ireland.)  
• MuchBetter: This app-based payment wallet enables players to deposit and withdraw from their gaming account using only their phone number. 

Prepaid cards like Paysafe Card are not accepted, nor are E-wallets other than those stated. There are no Google or Apple Pay options or Bitcoin payment options either. This isn’t the most expansive offering, and while it should suit most players, it would be preferable to offer a few more of the staple options.

Here’s the rundown of the banking options at Fruity Wins:

Payment Mode	Min Deposit	Max Deposit	Average Deposit Time	Average Withdrawal Time
Visa	£10	£10,000	Instant	48 hours
MasterCard	£10	£10,000	Instant	48 hours
PayPal	£10	£10,000	Instant	48 hours
Bank Transfer	£10	£10,000	Instant	48 hours

Safety and Responsible Gambling

Fruity Wins currently holds two licenses, one from the Gibraltar Gambling Commission (account number: 57869) and one from the United Kingdom Gambling Commission (Licence Ref #57869). Fruity Wins has worked with regulators and gaming charities to offer advice and account alternatives to help users play safely and seek support if needed. Extensive information is provided regarding areas that other brands glaze over, such as preventing underage gambling; the site recommends software and services like Net Nanny, CYBERsitter, GAMblock, and Youth Access. 

Access to self-assessment through Gambling Awareness is available as well as self-exclusion, which, once activated, requires the player to contact the Customer Support team via Live Chat to reopen their account. The FAQ section also provides advice for friends and family and recommends services like GamCare and Gam-Anon.

In the dedicated Safer Gambling section, players can choose to configure ‘Reality Checks’.Once authorised, Reality Checks provide a pop-up display that shows how long you've been signed in to your account, based on your chosen timeframe. You may schedule Reality Check pop-ups every 5, 15, 30, 45, or 1 hour.

Players looking for support can also email customer support 24/7 at [email protected] and can recommend support services like Gambling Therapy and Gamblers Anonymous. Fruity Wins is also affiliated with GAMSTOP and offers a safe user experience with access to account history and the ability to set deposit limits.

Regarding fair gameplay, while the eCOGRA logo appears at the bottom of the site, but on the 'Fair Games' section, it seems that Markor (Gibraltar) Limited professionals monitor randomness in-house, and a renowned industry-independent testing organisation certifies it. NMI is a globally renowned, accredited testing facility with 40 years of experience, so while not as instantly recognisable as eCOGRA or Gaming Labs does indicate that the games on Fruity Wins are independently tested and are 100% fair.

Fruity Wins Customer Support

Fruity Wins offers the usual array of customer support features, including SMS text, which is convenient for mobile gamers. The support and FAQ sections of the site are well laid out and contain the answers to most player questions. There is also a live chat option, but this is not 24/7 and does not run between 4:00 am and 8:00 am. This shouldn’t be an issue for most, but the night owls out there should be aware.

The customer support options are as follows:

Fruity Wins Final Thoughts

I’m not sure if Fruity Wins is making a transition to a new site, hence the main site and the subsite, but even if this is the case, it isn’t made clear to players. There are still holes in vital information, even when cross-referencing the two sites and in my book, lack of clarity is no bueno. You shouldn’t have to commit to becoming a player to find out information like further promotions, rewards, and VIP programs. 

The overall design of the site is mediocre at best and in some places, frustrating. I wish players the best of luck trying to find a specific game, given that the games’ lobby is spread over 30 separate pages, and though there is a search box, it can only search the page you are currently on, something which feels outlandish for any modern site to overlook. 

Similarly mediocre are the promos and welcome offers, with some stipulations that I do not like. For example, having 24 hours to use credited bonus funds puts pressure on the player and could be seen as promoting irresponsible gambling choices.

The banking and customer support options are good, though there is room for a few more deposit and withdrawal methods. One area where Fruity Wins excels, however, is their ‘safer gambling’ section. This area is packed with useful resources for players and players' friends and family, and has been organised in a way which is clear and user-friendly; it’s just frustrating that this attention to detail is inconsistent and lacking throughout the site.

Overall, it feels like Fruity Wins is due for an overhaul, which might be what the subsite is aiming to achieve. As it stands, however, while the site is 100% legit and safe, in terms of the promotions on offer, the games available, and the overall gameplay experience, there are plenty of other sites to choose from which already excel in these regards.

Rating: 7.5