Jackpot City Casino

Jackpot City Casino is an online casino featuring slots, live games, Slingo titles, crash games, and more. In our Jackpot City Casino review, you will learn all you need to know to decide whether this is the gaming site for you. We will delve into the variety of games, payment options, bonuses, and other essential areas.

Jackpot City Casino is operated by Betway Limited (known for its massively popular Betway site), and incredibly, it has been online since 1998. The site includes hundreds of slots from popular software brands (e.g. Pragmatic Play and Hacksaw Gaming to name just two), along with the latest live games for an authentic casino experience.

As you would expect of a site with such impressive longevity, Jackpot City Casino is licensed to operate in the UK by the Gambling Commission. It offers numerous bonuses and promotions, including a welcome bonus and tournaments.

About Jackpot City Casino

Whether you prefer slots, table games, live games, or poker, you have an extensive range of options at Jackpot City Casino. The site’s simple design and user-friendly layout makes exploring the diverse games catalogue easy. Just use the tabs at the top of the screen to switch between different categories (e.g. Slots, Jackpots, etc.). 

As with Betway, Jackpot City Casino has a fairly plain design: black is the predominant colour, with white text and orange buttons to ensure key page elements stand out. The site performs well on desktop and mobile, with quick load times.

General

Established Date

1998

Licenses

MGA, UKGC, AGCO

Languages

English, Spanish, French, Portuguese, German, Norwegian

Company

Betway Limited

Payments Methods

Visa

Mastercard

Apple Pay

PayPal

Show More

Games

Slots

1400+

Live Casino Games

75+

Jackpot Games

40+

Poker Games

20+

Devices

Desktop

Tablet

Mobile

Support

Live chat

FAQ

Jackpot City Casino Pros and Cons

As Jackpot City Casino has been online for more than 25 years, its team has had plenty of time to get things right. But while it has a long list of good points, Jackpot City Casino has a few weaker ones, too. Here are the key pros and cons we discovered while testing the site:

One of Jackpot City Casino’s strengths is the diversity of the games on offer. You can try the latest slots, video poker, crash games, sic bo, live roulette, and more. While there are fewer titles than at many other sites overall, Jackpot City Casino at least caters to broad gaming tastes. 

Crucially, though, the small selection of payment options may put some players off. You can deposit funds with Visa and a few other popular methods, but the range is noticeably weaker than you may expect at such a long-established site.

Jackpot City Casino Welcome Bonuses

As with any good gaming site, Jackpot City Casino offers a solid welcome bonus for new members: a 100% match bonus on your first deposit (with a £100 limit) and 100 free spins on Gold Blitz. 

The minimum deposit required to qualify for the match bonus is £20, which is higher than the £10 required at numerous other sites. The free spins for Gold Blitz will only be triggered once you stake £20 or more on any game from Games Global. Each spin is worth £0.10.

The most impressive part of this welcome bonus, though, is the wagering requirements for the free spin winnings — there are none. Unfortunately, this is not the case with the 100% deposit match: a wagering requirement of 50x applies. As a result, you would need to wager 50 times the bonus awarded before you can withdraw winnings. 

Follow these steps to claim the welcome bonus:

1. Create a new account at Jackpot City Casino
2. Make a deposit of £20 or more via debit card (payments via other methods will be ineligible)
3. To claim the free spins, stake £20 on a Games Global title then load Gold Blitz 
4. Once Gold Blitz is loaded, select either ‘Play Now’ to start playing or ‘Play Later’ to save the free spins for another time 

The welcome bonus is valid for seven days from registering. If you do not take advantage of it within that time, you will forfeit the deposit bonus and free spins.

Jackpot City Casino Promotions and Offers

At the time of writing this review, Jackpot City Casino has multiple promotions and offers for members to try. The welcome bonus is the biggest, but the rest provide you with various chances to win prizes and engage in community activities. 

Mega Money Wheel

The Mega Money Wheel promotion invites you to “spin your way to £1,000,000”. It awards 10 spins daily (worth £0.10 each), though you must deposit and stake at least £20 each week to qualify. Members need to opt in to take part, and a 30x wagering requirement applies to all winnings. 

Random Cash Drops

The Random Cash Drops promotion splits £30,000 in prizes between 6,500 customers daily. To qualify, launch a game on the ‘Drops & Wins’ tab and opt in. 

Daily Tournaments

With the Daily Tournaments promotion, 3,500 customers win £5.00 - £5,000 daily. For a chance of claiming a leaderboard prize, launch a game on the ‘Drops & Wins’ tab and opt in. 

Roulette Leaderboard

The Roulette Leaderboard runs every Friday and awards £1,000,000 in cash prizes. Launch the Lucky 6 Roulette game and opt in to participate.

Jackpot City Casino Payment Options

Jackpot City Casino only processes deposits and withdrawals through a few payment methods, but they are all popular in the UK. The small number of options may limit the site’s appeal slightly, though two major debit cards are accepted.

Payment Mode	Min Deposit	Max Deposit	Min Withdrawal	Max Withdrawal
Visa	£10	N/A	£5	N/A
MasterCard	£10	N/A	£5	N/A
PayPal	£10	N/A	£5	N/A
Bank Transfer	£10	N/A	£5	N/A

Other Payment Method:

Safety and Responsible Gambling

Like any other reputable gaming site, Jackpot City Casino uses various security measures (e.g. end-to-end data encryption) to protect player information. If you click on the eCOGRA badge in the footer, you can view the certificate verifying the operator’s fairness and honesty. 

Jackpot City Casino also provides information and tools to encourage responsible gambling. Click on the ‘Safer Gambling’ link in the footer to open the corresponding page, which covers the various resources available. 

Here, you will find links to GamCare, details on the operator’s identity checks, tips for staying in control, and more. Session reminders, deposit limits, and Take a Break periods can all be utilised to help players stay in control.

Jackpot City Casino Customer Support

Jackpot City Casino offers customer support through live chat and email. You will need to sign in to access the live chat function: it begins as a discussion with a chatbot, but you can speak to a live agent if necessary. The email address was incredibly hard to find, as the site pushes live chat as the main support channel. There is no way to speak to the team by phone.

Jackpot City Casino Final Thoughts

Jackpot City Casino is one of the oldest gaming sites online, with more than 25 years of history to its name. It may not be the most eye-catching site or have an abundance of personality, but Jackpot City Casino is easy to use and gets a lot right.

The games selection is varied and includes releases from some of the major software providers. You can choose from slots, live roulette, crash games, and much more.

Another strong point is the welcome bonus, which combines a 100% deposit bonus and 100 free spins (with no wagering requirements on free spin winnings). The rest of the promotions include tournaments and free giveaways, which may help to keep long-term members engaged.

There is room for improvement, though. For example, a VIP/loyalty scheme for members might be a welcome addition, and players may like to see a bigger range of payment options.

However, despite these minor issues, Jackpot City Casino is a high-quality gaming site with lots to recommend it.

Rating: 8.0