Neptune Play

Neptune was the Roman god of the seas, but how would he have fared at an online casino? That’s perhaps the question Neptune Play seeks to answer, although we haven’t seen the mention of any gods on the site’s copy. What we found, instead, is a site that brings both casino gaming and sports betting, together with a promise of fair gaming, tight security, and speedy payments. Does Neptune Play live up to such lofty ideals? Find out by reading our full Neptune Play review, of course!

About Neptune Play

Neptune Play is a fairly young player in the UK casino market. In fact it was founded in 2024 with the promise of bringing a fresh experience in what’s admittedly a rather crowded landscape. We’ll determine whether it manages to do exactly that by the end of this review, but the site does live up to the nautical theme with its black and blue colour scheme and no frills design. This is clearly a casino that wants you to get straight to the gaming action, and we can’t fault such a philosophy.

General

Established Date

2024

Licenses

UKGC, MGA

Languages

English, Spanish, German, Finnish

Company

Eshkol

Payments Methods

Visa

Mastercard

PayPal

Apple Pay

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Games

Slots

90+

Live Casino Games

90+

Devices

Desktop

Tablet

Mobile

Android

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Support

Live chat

Email

Neptune Play Pros and Cons

Our going through the Neptune Play has revealed a number of both positives and negatives regarding this casino site. While we always recommend reading our review, we have tabled the pros and cons to give you a quick overview:

Neptune Play Welcome Bonus

Neptune Play currently offers a very simple welcome bonus - a 100% first deposit match that can reach up to £100. To get these funds, first register your account with Neptune Play, then make a first deposit of £10 or more. The bonus funds should be credited in your account instantly. Do note that the funds not only have a wagering requirement of 40x, but must be wagered within 1 day of being credited.

Sports Welcome Bonus

If sports betting represents more ideal waters for you then Neptune Play has a more ideal welcome offer. In this case, you need to make a first bet of £10 or more to receive a bonus bet worth £10. You can use this bet on any sporting event with odds of 4/5 (or 1.8) or higher. Any winnings from this bet have no wagering requirement, meaning you can withdraw them immediately. And that’s not all, as this welcome bonus also brings you 10 bonus spins on the classic slot Book of Dead.

100% Bonus up to £100 + 20 Spins on Big Bass Bonanza

New players at Neptune Play can enjoy a 100% bonus up to £100 plus 20 bonus spins on the popular slot Big Bass Bonanza when they make their first deposit.

Here’s how to claim your offer:

1. Sign Up: Create your Neptune Play account.

2. Deposit: Make your first deposit of £20 or more.

3. Claim: Receive your 100% bonus and 20 spins automatically credited.

4. Play: Use your bonus on eligible slots and enjoy Big Bass Bonanza with your spins.

Key terms for this offer:

Neptune Play Promotions and Offers

Like other online casinos, Neptune Play offers different promotions on a regular basis. At the time of writing the casino is running a Daily Spin Frenzy challenge, where players can get up to 50 free spins when they wager £1,000 on select games. There are also a couple of cashback offers - a weekend cashback that gives one 10% back of what they bet on live casino games, and a monthly cashback on all losses available to players who opt into this offer. Always check the casino’s Promotions page and opt into its marketing emails to keep yourself up to date on what is currently on offer. 

Neptune Play VIP / Loyalty Program

Neptune Play has a loyalty program that awards one with points as they play different games. Earning points helps one make their way up the levels, of which there are 7 in total. Each level adds more exclusive features, such as higher deposit and cash out limits, access to exclusive tournaments, and free spins on Sundays, among other offers.

Sports Betting

Neptune Play Payment Options

An online casino needs reliable payment methods if it’s going to have one bet using real money. In this case Neptune Play provides all the expected solutions with its mix of debit cards, ewallets and prepaid card options. Better still there are no charges involved in both deposits and withdrawals.

Payment Mode	Min Deposit	Max Deposit	Min Withdrawal	Max Withdrawal
Visa	£10	N/A	£10	N/A
MasterCard	£10	N/A	£10	N/A
PayPal	£10	N/A	£10	N/A
Skrill	£10	N/A	£10	N/A
Trustly	£10	N/A	£10	N/A
Bank Transfer	£10	N/A	£10	N/A

Other Payment Method:

Deposits are generally instant, while withdrawals can take up to 48 hours, depending on any processes that might need to be affected. At least there are no additional charges on withdrawals, which is always nice.

Safety and Responsible Gambling

Neptune Play’s UKGC licence and use of well-known payment methods are a guarantee of a decent level of security. In addition, the casino assures us that it employs 128-bit Secure Socket Layer (SSL) technology to encrypt any data transferred between your computer and its servers, ensuring no one can go around and snoop on your data.

On the Responsible Gaming side of things Neptune Play has a dedicated section that can be accessed from the bottom of the casino’s every page. This opens with a quiz to help one determine whether their gaming was a problem over the past 12 months. If this happens to be the case then the casino has tools to help, including deposit limits, play limits, reality checks, cooling off periods, and self exclusion options. These tools can be accessed from the Account page, and you can also contact customer support at any time for help if it’s required. For further help there are links to dedicated agencies, namely Gamblers Anonymous and Helping Hand.

Neptune Play Customer Support

There are times when any of us may need help while playing at an online casino. This is why Neptune Play has a support live chat that is available 24 hours a day, 7 days a week. However this is only available once you’re logged into your account. The site does not provide an email address, but there is a contact form if you need to forward a query that isn’t too urgent. Finally there’s an FAQ section that should cover most common issues and questions.

Neptune Play Final Thoughts

Neptune Play is a young casino site, but it already knows what the players want - a good game selection and sports betting options. The selection of bonuses is a bit disappointing, especially the casino welcome offer, but with regular additions and changes we believe this is only an issue for now. As the site already garners itself a positive reputation among players and reviewers we’re sure it will only get better as time goes on!

Rating: 7