No, you generally do not need to create a separate Trustly account to make a casino payment. Trustly's Pay by Bank service is designed to let customers pay directly from an existing bank account through their online banking service. Trustly states that no registration or new account is required to use its standard payment service.
Instead of creating a Trustly username and password, you select Trustly at the casino's payment page, choose your bank and authenticate the transaction through your normal online banking process. This makes the payment method different from an e-wallet, where users normally create and maintain a separate payment account.
How Trustly Casino Payments Work
Trustly works as a payment service between the online casino and your bank. It does not require you to deposit money into a separate Trustly wallet before using the funds.
The usual process starts when you choose Trustly or Pay by Bank from the casino's available deposit methods. You are then asked to select your bank and continue through the relevant banking authentication process.
Trustly's own guidance describes the process as selecting the bank, choosing the account and confirming the payment using the bank's authentication method.
This means your existing bank account is the key requirement. You are using Trustly to initiate the payment rather than opening a new financial account with Trustly.
Why You Do Not Need a Separate Trustly Account
The main purpose of Trustly is to facilitate account-to-account payments. It connects the merchant's payment process with the customer's bank rather than acting as a conventional digital wallet.
Trustly's UK terms explain that its service enables transfers from a customer's online bank to a merchant. Trustly also states that it does not store or manage customer funds; the money remains within the relationship between the customer and their bank.
This structure removes the need for a separate balance held with Trustly. When you make a casino deposit, the payment is authorised through your bank and transferred according to the transaction instructions.
For players, this can make the process more straightforward because there is no additional Trustly balance to top up before making a payment.
What You Need to Make a Trustly Casino Deposit
What You Need to Make a Trustly Casino Deposit
Although a Trustly account is not normally required, there are still requirements for using the service.
You need an eligible personal bank account that can be accessed through online banking and is capable of making the relevant bank transfer. Trustly's guidance also notes that the account must have sufficient funds and meet applicable currency and eligibility requirements.
You will also need access to the authentication method used by your bank. Depending on the bank, this could involve a banking app, biometric authentication, a security code or another approved method.
The online casino itself will also have its own account requirements. You normally need an active casino account before making a deposit, and the casino may require identity or age verification in line with its regulatory obligations.
Do You Log In to Trustly When Making a Payment?
Not in the same way that you would log into a separate payment account.
When using Trustly, you may be directed to a Trustly payment screen where you select your bank. You then authenticate yourself through your bank's online banking environment or approved authentication method.
Trustly explains that customers use their existing online banking credentials rather than creating new Trustly login details. Its security information also states that Trustly does not store bank login details and that payments must be authorised by the customer.
This distinction is useful because seeing Trustly during a casino deposit does not mean you have opened a conventional Trustly account.
What Is Trustly Remember Me?
What Is Trustly Remember Me
There is one important exception to the general rule.
Trustly offers an optional "Remember Me" account at some merchants. This can provide a more convenient experience for returning customers, but it is not a requirement for using Trustly's standard payment service.
Trustly specifically states that an optional account may be available at selected merchants during checkout, while its standard service does not require registration.
This means players should not confuse an optional convenience feature with a mandatory Trustly account. If the casino's payment page offers a standard Trustly Pay by Bank option, you can generally use it without signing up separately with Trustly.
Frequently Asked Questions
Do I need to register with Trustly before making a casino deposit?
No. Trustly says its standard Pay by Bank service does not require a separate Trustly registration. You use your existing bank account and authenticate the payment through your bank.
Do I need a bank account to use Trustly?
Yes. Trustly's Pay by Bank service requires an eligible bank account that can be accessed through the relevant online banking process.
Does Trustly hold money like an e-wallet?
No. Trustly states that it does not store or manage customer funds. Its service facilitates payments between the customer's bank and the merchant.
Is a Trustly Remember Me account required?
No. Remember Me is an optional feature offered at some merchants. Standard Trustly payments do not require customers to create a separate Trustly account.
